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Passenger Information

Travel documents

Croatia has been a member of the European Union since 1 July 2013 and since 01/01/2023 it has become part of the Schengen area, therefore all traditional checks on persons at internal land and maritime borders have been eliminated. Despite this,  it remains the obligation for anyone wishing to travel from Italy to Croatia or vice versa, to be in possession of a valid identification document for expatriation (passport or identity card ).

Check-in and boarding

Boarding starts 2-3 hours prior departure of the ferry from the starting port or immediately upon arrival and disembarkation of passengers and vehicles in others.

International line ticket holders should report to the port agent at least 2 hours prior to departure, otherwise Shipowner reserves the right to dispose of the booked accommodation without refund to the passenger.

 

Minors

Minors travelling to Croazia must hold their own valid travel document (ID card or passport).
Children under 14 can only travel with a parent or guardian.  Every child of Italian nationality, who is under 14 years old and is accompanied by an adult (over the age of 18 years) who is not parent or legal guardian, must hold a fully completed declaration, a "Dichiarazione di affido" (Law No. 1185/67), which can be obtained from the local police station (Questura) . This declaration must be carried together with the child's passport. If the documentation is incomplete, the child will be refused boarding.

Pets

Domestic animals are welcome on Jadrolinija ships, but since there may be limitations depending on the type of ship, it is strongly recommended to inquire in advance and, if possible, book a ticket for your pet. Owners of dogs and other pets are obliged to have valid veterinary certificate. Dogs must be provided with muzzle (except guide dogs of a sightless person) and must be held on leash, cats in boxes and birds in cages.
It is forbidden to take pets in closed spaces assigned for passengers (cafe’ bar, restaurants, toilette, reclining seat area). Dogs are allowed in cabins only when the cabin is booked as a whole unit and not by berth.